Overall, I’ve been happy with Apple’s service. However, I’ve had to battle with them about product defects before. I had to negotiate with them about three stuck pixels on my iMac – they were hesitant to replace it.

On top of that, Amazon is shipping directly to me, and picking my old one up, something Apple won’t do.

Now, if you live close to an Apple store, sure, Apple service can be much better, but this is just another reason I give Amazon my business instead of Apple directly.

If you order stock (from them), they’ll swap it right out at the store — no questions asked.

But, having bought from Amazon, you totally did it right.