It’s Never About You

Remember, it’s always about the user. It’s never about you. – Zeldman – “But What I Really Want to Do is Direct” Enough said. One of the reasons I started Remember The User was simply to remind designers and developers, and anyone else who will listen, it’s ALWAYS about the user.

Designing Text

According to the Information Design Network, “Wherever relatively complex information needs to be made easier to understand, or tailored to the needs of a specific ‘specialist’ or cultural community, the ‘user-oriented’ methods of information design can be employed.” I’d say that eLearning, job aids, participant manuals and other instructional materials can benefit from the best [...]

Ditch the Next Button

What is this Next button you speak of? I don’t think I’ve built a course in over a year that had one. Think outside the navigation woes. DESIGN the flow of instruction and you’ll be amazed at how awful you relied on that button. – Kevin Thorn (@LearnNuggets) Great quote from Kevin on the use [...]

Quality is a Subtle Distinction

In response to this insightful article from Clark Quinn. Quality design is hard to distinguish from well-produced but under-designed content. For myself, and for most of the people who might read Clark’s post, it is easy to distinguish – we usually notice it on the title slide, or right after. But, how do we educate [...]